SHIPPING & RETURN POLICIES

 Product Guarantee

We guarantee that the product will arrive in good condition or we will return the full purchase price of the product (less restocking fees and shipping).
 
Return Policy
ALL RETURNS MUST BE AUTHORIZED. CONTACT US FOR RETURN AUTHORIZATION CODE.
You may return an item for refund or replacement within 30 days of the shipment date. Shipping and handling charges are non-refundable.
 
A 15% RESTOCKING FEE MAY BE APPLIED TO YOUR RETURN. (EXCHANGES ARE NOT CHARGED A RESTOCKING FEE) 
 
restocking fee is capped at $20.00 maximum per item returned
 
All returns must be accompanied by the packing slip. When you return an item, follow the instructions on the packing slip, and most importantly, please indicate the reason for the return. You may want to insure your return; we cannot be responsible for lost or misdirected returns. If you paid for your order by credit card, a credit will be issued and will appear on your billing statement.
Your packing slip will indicate where you need to send your return. In general, though, you may return merchandise to:
 
[CUSTOMER SERVICE/RETURNS DEPT.         P. O. BOX 37805 OAK PARK, MI 48237]
 
If you have any questions regarding your order, please feel free to contact us at:
PHONE   248-543-3810   
FAX=       248-543-3810   
EMAIL     TONYDEEsSALES@AOL.COM
 
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ACCEPTED PAYMENTS

WE ACCEPT PAYPAL

 

SHIPPING  

WE SHIP USPS PRIORITY MAIL ... (OVERNIGHT SHIPPING AVAILABLE UPON REQUEST) CALL US.

 U.S. ORDERS;
WE GENERALLY SHIP WWW.USPS.COM  (U. S. POSTAL SERVICE) PRIORITY MAIL (2-3 DAY/WHEN IN STOCK). THE SHIPPING COST WILL BE DETERMINED BY WEIGHT AND DISTANCE AS DETERMINED BY THE USPS. SHIPPING COST WILL BE CALCULATED AFTER WEIGHT AND DISTANCE HAVE BEEN DETERMINED. WITH A MINIMUM COST OF $5.95 BASED ON PACKAGES OF 1 LB OR LESS. THE ACTUAL COST WILL APPEAR ON YOUR PACKAGE ON THE USPS SHIPPING LABEL... WE DO NOT PAD (MAKE MONEY ON) THE COST OF SHIPPING.

ATTENTION: PAYPAL USERS
 

SHIPPING PRICE STATED IS BASED ON A 1 POUND PACKAGE. PLEASE CONTACT US PRIOR TO SENDING FUNDS THROUGH PAYPAL
YOU MAY BE ASKED TO PAY SHIPPING CHARGES THAT CAN ONLY BE CALCULATED WHEN WE PROCESS YOUR ORDER. YOU WILL BE NOTIFIED VIA E-MAIL OF ANY ADDITIONAL SHIPPING CHARGES.            INSUFFICIENT FUNDS MY RESULT IN YOUR ORDER NOT BEING SHIPPED.

 

OUTSIDE OF THE US ORDERS:
 SHIPPING COST WILL DETERMINED ON AN INDIVIDUAL BASIS. WE WILL INFORM YOU OF THE COST BEFORE WE SHIP. WE MUST BE ABLE TO CONTACT YOU VIA EMAIL .

 
WE WILL CONTACT YOU VIA E-MAIL AS TO THE STATUS OF YOUR ORDER.

(SOME PEOPLE HAVE BLOCKS ON THEIR EMAIL,YOU MUST ALLOW EMAIL FROM TONYDEEsSALES@AOL.COM ) .

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MILITARY:
APOs AND OTHER MILITARY POSTS WILL BE CHARGED AN ADDITIONAL $2.00 SHIPPING AND HANDLING FEE.